marhaba is an exclusive meet and greet service that makes the airport something to look forward to—for you, your clients or your loved ones. From fast-track clearance through arrivals or departures to helping with transfers, baggage and family travel, we ensure a swift, smooth and safe passage through the airport. We even have our own lounges, reserved exclusively for marhaba customers.
Whether you’re travelling alone or with your family, on a business trip or a holiday, we’ll make sure you’re well looked after on your arrival. We’ll fast-track you through all the airport formalities and take you to the arrivals area to meet family and friends or make your own way from the airport.
A range of packages designed to meet the needs and budgets of most travellers
Specialist family packages to ensure you have the help you need
Meeting Points – Range from before the immigration area to the moment you enter the terminal
Service Type – Ranges from small groups to an exclusive one-to-one service
Immigration – Exclusive access to our dedicated immigration counters
Baggage – Ranges from help at baggage claim to dedicated porters and baggage delivery
Airport Transfers – Ranges from airport buggy cars to chauffeur drive service
Designed for frequent travellers to fast-track them through Immigration.
Just before you get to Immigration, you’ll see your name on the marhaba screens. Approach one of the agents nearby and they will fast-track you through the airport formalities*. We’ll then take you to the arrivals area to meet family and friends or make your own way from the airport. For an extra charge, we can help you with your bags.
Please note that online bookings must be made 24 hours ahead of arrival. Late bookings can be made through our call centre or sales office. Additional charges apply for late bookings (less than 10 hours) at Dubai International airport.
*In a group of no more than five travellers
Meet and greet before immigration.
Fast-track through immigration and security*.
An escort right to the meeting point in the arrivals hall.
An escort through the airport with porter service, ideal for first-time travellers and those with special needs.
We’ll be waiting to meet you as soon as you arrive in the terminal, making this an ideal package for first-time travellers and those with special needs. In a small group of no more than three travellers, you’ll be fast-tracked through the airport formalities. Then we’ll take you to the arrivals area to meet family and friends or make your own way from the airport.
We’ll also provide complimentary porter services and help with your baggage. If you are travelling through Dubai and need a wheelchair – just ask.
If you’re flying into Bahrain International Airport, relax and enjoy complimentary refreshments in the marhaba Arrival Lounge while we process your immigration documentation.
Please note that online bookings must be made 24 hours ahead of arrival. Late bookings can be made through our call centre or sales office. Additional charges apply for late bookings (less than 10 hours) at Dubai International airport.
Meet and greet on arrival in the terminal.
Fast-track through immigration and security.
An escort right to the meeting point in the arrivals hall Hand baggage trolleys on request.
Porter service from baggage reclaim.
An exclusive one-to-one service ideal for business travellers, offering buggy transfers and porter service.
Our gold service provides an exclusive one-to-one service. A marhaba representative will meet you on arrival in the terminal and fast-track you through all the formalities, before taking you to the arrivals area to meet family and friends or make your own way from the airport.
We’ll also provide complimentary porter services and help with your baggage. If you are travelling through Dubai and need a wheelchair – just ask.
If you’re flying into Bahrain International Airport, unwind and enjoy complimentary refreshments in the marhaba Arrival Lounge while we process your immigration documentation.
If you’re flying into Dubai, your package includes access to the departure lounge on your return journey.
Please note that online bookings must be made 24 hours ahead of arrival. Late bookings can be made through our call centre or sales office. Additional charges apply for late bookings (less than 10 hours) at Dubai International airport.
Exclusive one-to-one service.
Meet and greet on arrival in the terminal.
Fast-track through immigration and security.
An escort right to the meeting point in the arrivals hall Hand baggage trolleys on request.
Porter service from baggage reclaim.
Arrival Lounge access when you fly into Bahrain.
Departure Lounge access for your return flight from Dubai.
Extra care and support for families with young children, this service includes strollers, buggy transfers and porter service.
This service is designed especially for families travelling with young children or infants. We’ll make the airport experience easy, meeting you as you arrive in the terminal and fast-tracking you through all the formalities. Then we’ll escort you to the arrivals area to meet family and friends or make your own way from the airport. We provide baby strollers and wheelchairs on request in Dubai.
This package includes a complimentary porter service. For an extra charge, we can also help you with your luggage from the moment we meet you at Dubai International airport.
If you’re flying into Bahrain International Airport, relax and enjoy complimentary refreshments in the marhaba Arrival Lounge while we process your immigration documentation.
This meet and greet service extends to a maximum of four members of the same family. We’re happy to help with larger families but additional charges will apply. Please note that online bookings must be made 24 hours ahead of arrival. Late bookings can be made through our call centre or sales office. Additional charges apply for late bookings (less than 10 hours) at Dubai International airport.
Meet and greet on arrival in the terminal.
Fast-track through immigration and security.
An escort right to the meeting point in the arrivals hall.
Porter service from baggage reclaim in Dubai airports. Also available from the moment we meet you for an extra fee. Available in Bahrain when packaged with lounge access.
Baby strollers.